FAQ

Questions,
answered.

Everything you need to know
before working with NUNH2O.

Whether you are exploring our products, considering a distribution opportunity, developing a private-label program or simply looking for more information, this is a place to start.

01Products
What products does NUNH2O currently offer?

NUNH2O develops and supplies water in different formats for different markets and applications.

Our current portfolio includes NUNH2O BIB WATER, NUNH2O GLASS BOTTLE and MARCH HEART BOTTLE PET. ONLY WATER represents a future paper-box water format currently under development.

EXPLORE PRODUCTS →

What is NUNH2O BIB WATER?

NUNH2O BIB WATER is a Bag-in-Box water format designed around convenient dispensing, efficient storage and flexible everyday use.

Its suitability depends on the intended market, application and supply requirements.

For detailed product information, please refer to the relevant product page or contact our team.

What is NUNH2O GLASS BOTTLE?

NUNH2O GLASS BOTTLE is the glass-bottle expression of NUNH2O, developed with an emphasis on refined presentation and water service.

The format is intended for environments where the presentation of water forms part of the overall experience.

For product specifications and commercial availability, please contact our team.

What is MARCH HEART BOTTLE PET?

MARCH HEART is a distinctive PET bottled-water brand with an expressive visual identity designed for everyday consumption and on-the-go occasions.

Its availability and commercial application depend on the target market and supply requirements.

EXPLORE MARCH HEART →

Is ONLY WATER currently available?

ONLY WATER is currently presented as a future product format under development.

It represents NUNH2O's exploration of paper-box water packaging and future possibilities for the category.

It is not currently presented as a generally available product.

ONLY WATER - COMING SOON

Can I request information about a specific product?

Yes.

Please tell us which product you are interested in, your target market, intended application and estimated requirement.

Our team can then provide the appropriate information and advise on the next step.

REQUEST A QUOTE →

Are all NUNH2O products available in every market?

Not necessarily.

Availability can depend on the product, destination market, applicable requirements, production arrangements and commercial conditions.

We evaluate market availability on a case-by-case basis.

02Ordering & Supply
Does NUNH2O supply internationally?

Yes.

NUNH2O is developing an international supply model designed to support selected markets through appropriate production and distribution arrangements.

The available supply pathway depends on the product, destination and project requirements.

EXPLORE GLOBAL SUPPLY →

Which countries can NUNH2O supply?

Supply availability depends on the product, destination market, applicable requirements and commercial feasibility.

Rather than publishing a fixed country list, we prefer to evaluate each market individually.

Tell us where you are located and what you are looking for, and our team can advise on the appropriate supply pathway.

What is the minimum order quantity?

Minimum order quantities vary depending on the product, packaging format, production requirements and destination market.

There is therefore no single MOQ applicable to every NUNH2O product or project.

Please provide your estimated requirement when contacting us.

Can NUNH2O support recurring orders?

Yes.

Recurring supply programs can be considered depending on expected volume, order frequency, destination, product format and supply requirements.

For ongoing programs, we recommend discussing expected demand with our team in advance.

How long does an order take?

Lead times vary according to the product, quantity, production schedule, packaging requirements and destination.

Standard products and customized projects may have different timelines.

Once we understand your requirements, we can provide an appropriate estimated timeline.

Can NUNH2O arrange delivery to my market?

Delivery arrangements depend on the destination, order size, product and agreed commercial terms.

Logistics and delivery options can be discussed as part of the quotation process.

Please provide your destination and estimated volume when submitting an inquiry.

Can I order samples?

Sample availability depends on the product and project.

If you are evaluating NUNH2O for distribution, hospitality, retail or another commercial application, please include your sample requirements in your inquiry.

Can I request product specifications and documentation?

Yes.

Relevant product specifications and documentation can be discussed according to the product and destination market.

If you require specific technical, packaging or compliance documentation, please identify the product and market in your inquiry.

Can I purchase NUNH2O products directly from the website?

NUNH2O.COM is primarily designed as an international business and partnership platform.

For commercial inquiries, distribution, wholesale, Private Label / OEM and larger-volume requirements, please contact our team directly.

REQUEST A QUOTE →

03Partnerships
Who can become a NUNH2O partner?

We work with businesses that understand their market and see long-term potential in water, brands and distribution.

Potential partners may include distributors, wholesalers, retailers, hospitality businesses, commercial organizations and other qualified partners.

We value market knowledge, local presence, brand-building capability and long-term thinking.

BECOME A PARTNER →

Does NUNH2O work with distributors?

Yes.

We can discuss distribution opportunities with qualified partners who understand their local market and are interested in developing NUNH2O products within their territory.

The appropriate partnership structure depends on the market, product portfolio and commercial requirements.

Does NUNH2O work with wholesalers?

Yes.

Wholesale opportunities can be considered depending on product availability, market requirements and expected volume.

Please provide your company information, target market and estimated requirements when contacting us.

Can I become a NUNH2O distributor in my country?

Potentially, yes.

We evaluate distribution opportunities based on factors such as market knowledge, distribution capabilities, customer relationships, expected demand and long-term market potential.

Tell us about your company and the market you serve.

Is exclusive distribution available?

Distribution arrangements, including potential territory or market structures, are evaluated individually.

Any exclusivity would depend on the specific market, commercial commitment, performance expectations and mutually agreed terms.

What information should I provide when applying to become a partner?

We recommend providing:

Company name
Country / region
Business type
Existing distribution channels
Target customer groups
Products of interest
Estimated volume
Market development plans

The more clearly you describe your market, the easier it is for us to understand the opportunity.

What does NUNH2O look for in a partner?

We look for partners who know their market, understand their customers and take a long-term view.

Strong local relationships, commercial capability and a willingness to build a market over time are important considerations.

04Private Label / OEM
Does NUNH2O offer Private Label / OEM?

Yes.

Private Label / OEM opportunities can be discussed for qualified projects.

Depending on the project, discussions may include product format, packaging direction, branding, production requirements and supply arrangements.

EXPLORE PRIVATE LABEL →

Can I sell water under my own brand?

Private Label programs can be developed around a customer's own brand, subject to product, packaging, regulatory and production requirements.

If you already have a brand or packaging concept, you can provide those materials when submitting an inquiry.

Can packaging be customized?

Packaging customization may be possible depending on the selected format, production requirements, order volume and project specifications.

Customization may involve areas such as:

Brand identity

Packaging artwork

Label design

Format

Capacity

Presentation

Other project-specific requirements

Our team can advise what is technically and commercially feasible.

Can NUNH2O help develop the packaging?

For suitable Private Label / OEM projects, packaging development can be discussed as part of the overall project.

The scope may include format selection, packaging direction and production coordination.

The exact development process depends on the project.

Do I need to have my own packaging design?

No.

You can approach us with an existing design, a basic concept or simply a market requirement.

We can begin with the information you currently have and determine the appropriate development pathway.

What do you need to start a Private Label project?

At the beginning, we recommend providing:

Brand / Company

Target Market

Preferred Format

Estimated Volume

Packaging Requirements

Target Launch Timing

Existing Artwork or Brand Guidelines, if available.

If some information is not yet available, you can still contact us.

Can I send my own packaging artwork?

Yes.

Existing brand guidelines, packaging artwork, logos and project briefs can be provided for evaluation.

Technical file requirements can be confirmed during the project development process.

Is there a minimum quantity for Private Label?

Private Label minimum quantities depend on the selected format, packaging method, production requirements and destination market.

We therefore evaluate each project individually rather than applying one universal quantity.

How long does a Private Label project take?

The timeline depends on the complexity of the project.

A project using an established format may require less development than one involving new packaging, artwork, specifications or other customization.

A project timeline can be discussed after we understand your requirements.

05Quality & Responsibility
How does NUNH2O approach product quality?

Quality is considered throughout the product and supply process, including sourcing, production, packaging and supply coordination.

Specific quality controls and documentation depend on the product and applicable market requirements.

For product-specific information, please contact our team.

Can NUNH2O provide quality documentation?

Relevant documentation may be available depending on the product and destination market.

If you require specific documentation, please tell us what you need and identify the relevant product and market.

Our team can then determine what information is applicable.

Where can I find detailed product specifications?

General product information is presented on the PRODUCTS pages.

For detailed technical, commercial or market-specific documentation, please contact NUNH2O directly.

EXPLORE PRODUCTS →

Does NUNH2O provide product information for distributors?

Yes.

Relevant product information can be discussed according to the products, market and partnership requirements.

For commercial or distribution inquiries, please provide details about your market and intended use.

Is NUNH2O packaging recyclable?

Recyclability depends on the specific product, packaging materials and recycling infrastructure available in the relevant market.

We therefore avoid applying one universal recyclability claim to the entire portfolio.

For product-specific packaging information, please contact us.

Is NUNH2O 100% sustainable?

We do not describe the entire NUNH2O portfolio as “100% sustainable.”

Sustainability involves multiple factors, including materials, production, transportation, usage and end-of-life considerations.

Our approach is based on continuous improvement and responsible decision-making as the brand develops.

EXPLORE SUSTAINABILITY →

06Market & Commercial Questions
Can NUNH2O develop a program specifically for my market?

Yes.

Market-specific programs can be discussed based on local requirements, customer expectations, product format, packaging and supply considerations.

The first step is to understand your market and commercial objectives.

Can NUNH2O work with large corporate or hospitality groups?

Yes.

Commercial projects can be evaluated according to the requirements of the organization, including product format, volume, packaging, supply and project objectives.

For larger projects, we recommend providing as much relevant information as possible in the initial inquiry.

Can NUNH2O support a new market launch?

Potentially, yes.

Depending on the project, discussions may involve product selection, market requirements, packaging direction, supply planning and commercial coordination.

The appropriate scope depends on the market and the partner's objectives.

Can I discuss a project before knowing exactly what I need?

Absolutely.

You do not need to have every specification finalized before contacting us.

If you know your market, approximate requirement or business objective, we can start from there and determine what information is needed next.

Can I discuss a project that combines NUNH2O products with my own brand?

Yes.

Depending on the project, we can discuss either NUNH2O branded products or a Private Label / OEM approach.

The appropriate direction depends on your market, business model and objectives.

07General
How do I contact NUNH2O?

You can contact us through the REQUEST A QUOTE or CONTACT NUNH2O pages.

For commercial inquiries, we recommend including your company, market, product interest and estimated requirement so our team can respond efficiently.

CONTACT NUNH2O →

What happens after I submit a request?

Your inquiry will first be reviewed based on the information provided.

We may then request additional information, discuss product options, review supply requirements or develop a commercial proposal.

Every project is different, so the process is adapted to the inquiry.

Can I contact NUNH2O if my project is still at an early stage?

Yes.

Early conversations can be useful when you are exploring a market, format, brand concept or supply opportunity.

You can provide the information you currently have and explain what you are trying to achieve.

How quickly will NUNH2O respond?

Response times can vary depending on the nature and complexity of the inquiry.

Providing clear information about your company, market, product interest and requirements helps us understand your request more efficiently.

Can I contact NUNH2O even if I am not ready to place an order?

Yes.

If you are exploring a potential market, partnership, Private Label project or future water program, you are welcome to start the conversation before all details are finalized.

Let’s start a conversation.

Tell us about your market, project or requirements.
Our team will get back to you with the right next step.

Request a Quote →